Saturday I was one of the folks that could not access BSTV no matter what I tried. I filed a "ticket" through their support page, but only received an automated reply.
Sunday afternoon I got an email from America One asking me to send them my email address and requested password; the tech was taking the initiative to try to and manually enter me into the database. The note also said to wait until the next live event before attempting to login.
So about a half hour ago I tried to login to watch the Boise Weber women's volleyball game to see if the tech had succeeded. No dice, still received the familiar "Invalid Username or Password" error message.
I immediately sent another email begging to have the problem resolved. About 15 minutes later I got an email message with a request to use their supplied password.
VOILA , success at last.
It now works perfectly. The feed is not the greatest, while it is not blurry it is pretty choppy. Here's to hoping it works Saturday!!
My advice to all egrizr's out there is to file a ticket through the support page and be willing to wait a few days. Based on my experience the problem will eventually get solved.
BTW the response I got mentioned that they are well aware of all the problems last saturday. Apparently there were many games that had either sound or video, but not both.
Sunday afternoon I got an email from America One asking me to send them my email address and requested password; the tech was taking the initiative to try to and manually enter me into the database. The note also said to wait until the next live event before attempting to login.
So about a half hour ago I tried to login to watch the Boise Weber women's volleyball game to see if the tech had succeeded. No dice, still received the familiar "Invalid Username or Password" error message.
I immediately sent another email begging to have the problem resolved. About 15 minutes later I got an email message with a request to use their supplied password.
VOILA , success at last.
It now works perfectly. The feed is not the greatest, while it is not blurry it is pretty choppy. Here's to hoping it works Saturday!!
My advice to all egrizr's out there is to file a ticket through the support page and be willing to wait a few days. Based on my experience the problem will eventually get solved.
BTW the response I got mentioned that they are well aware of all the problems last saturday. Apparently there were many games that had either sound or video, but not both.